Privacy Policy
Last updated: July 16, 2026
Glow Dream LLC ("we", "us", "our") operates the website glowdream.agency (the "Site") and provides website design, development, maintenance and hosting services (the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our Services.
1. Information We Collect
We may collect the following categories of information:
- Contact information — such as your name, email address, phone number, and company name, when you contact us or subscribe to a plan.
- Billing information — payment details are processed securely by our payment processor (such as Stripe). We do not store your full card number on our servers.
- Project information — content, materials, credentials, and business details you provide so we can deliver the Services.
- Usage data — basic technical data such as IP address, browser type, pages visited, and referral source, collected via standard analytics tools and cookies.
2. How We Use Your Information
- To provide, operate, and improve the Services;
- To process payments and manage your subscription;
- To communicate with you about your account, projects, and support requests;
- To send service-related notices (billing, changes to terms, security);
- To comply with legal obligations and prevent fraud or abuse.
We do not sell your personal information to third parties.
3. Payment Processing
Payments are processed by third-party payment processors, including Stripe, Inc. Your payment information is transmitted directly to the processor and handled in accordance with their privacy policy and PCI-DSS standards. We only receive confirmation of payment and limited billing metadata.
4. Sharing of Information
We may share information with trusted service providers who help us operate our business (e.g., payment processors, hosting providers, email services), strictly to the extent necessary to provide the Services. We may also disclose information if required by law, regulation, or valid legal process.
5. Cookies
Our Site may use cookies and similar technologies to keep the Site functioning properly and to understand how visitors use it. You can control or disable cookies through your browser settings; some features of the Site may not function properly without them.
6. Data Retention
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see Section 8).
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us at contact@glowdream.agency. We will respond within a reasonable timeframe.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. International Users
Our Services are operated from the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to and processed in the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of the Site or Services after changes constitutes acceptance of the updated policy.
12. Contact Us
Glow Dream LLC
30 N Gould St, Sheridan, WY 82801, USA
Email: contact@glowdream.agency